Combining the latest internet technologies Impartx has developed the SMRT ticketing system. SMRT supports the management, tracking and reporting of work orders to your diverse supplier base. In addition it records every step of the process to give you un-paralleled performance indicator data.
- Create and Manage Work Orders on any device (phone, tablet or desktop)
- Automatically send Suppliers to a site based on auto-dispatch rules
- Or select suppliers based on kpi rating and work-load
- Comprehensive alerts for call-centre staff
- Track supplier arrival on site
- Supplier can upload photos, videos or test files
- Complete history of everyone who touches a work-order
- You have complete control over the invoice and cost approval process
Contact us for an online demonstration in the US.